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Logon: Passwords

The RidgeStar Site provides many helpful tools that are only available to registered Clients. To access these tools, you must Logon to the Site by entering your RidgeStar SiteName and Password. Please review the following information to receive your initial password or to retrieve a forgotten password:

You know your SiteName and Password

Go to the Logon page. In the first form, enter your first name, last name, and Password. Click the "Logon" button.

You know your SiteName, but not your Password

Go to the RidgeStar Logon page. In the first form, enter your first and last name and click Logon. When the second form appears, enter your email address. Click the "Request Password" button. The Site will then email your Password to you. After retrieving your password, follow normal Logon procedures.

You are RidgeStar Client, but don't know your SiteName or Password

If you believe that your Name and email address are on file with RidgeStar, enter your First and Last Name as your SiteName and then follow the instructions under "You know your Name but not your Password". If you do not receive your password, contact your Account Representative.

But, regardless of where, how, or when you get the SiteName and Password combination correct: